When will I be contacted about my yearly check(s)?
We will contact you within the first three months of signing up for the program and then annually every year after that. You will be contacted by a phone call or a reminder card.
What are the terms of the agreement?
- You agree to maintain your agreement for a minimum of 12 months
- Monthly debit of your account or you can pay for the full year. No worries about sending in payments each month.
- Your plan will automatically renew at the end of each year.
- If you should decide to cancel the agreement after your 12 months, just send us an email to firstname.lastname@example.org or mail us a letter requesting it be canceled.
Is this service agreement transferable to my new house?
Yes, transfer your agreement to your new home or to the buyer of the house you are selling.
Will my service agreement cover a rental property, vacation home, multiple residences?
Yes, for an additional charge, we will cover as many residences as you desire.
When will my payment be debited from my account?
Your first payment will occur on the day you sign up. Future payments will be charged on that same day, either monthly or annually.
Can you debit my payment directly from my bank account?
Yes, by providing us with a voided check.
What do I do if my bank account or credit card number changes?
Just contact us by phone and we will be glad to take your new information.